MyWrigleyville Refund / Return Policy
MyWrigleyville.com does not issue exchanges or refunds for purchased tickets, nor do we issue refunds for lost, stolen, damaged or destroyed tickets, or tickets claimed to be "not delivered."
However, if the event you are attending is at a MyWrigleyville Certified Rooftop and you have purchased a ticket through the MyWrigleyville Store, you will receive a refund of the amount you paid if:
(a) the event is cancelled* (in which case you will not receive a refund of any taxes, delivery or processing fees), A game that is canceled due to rain, after the 5th inning, that is re-scheduled, is NOT a canceled game. You do not receive an additional game.
(b) that ticket fails to conform to its description on this web site.
If you have lost a ticket, or if your ticket was stolen, damaged or destroyed, please contact customer service.
*Game Time Changes, Starting Time, Cancellation, Rainout, Reschedule, Rain or Other Delay and Refund
Policy: The Chicago Cubs© reserve the right to change the starting time of any game. Accordingly, MyWrigleyville Certified Rooftops also reserves the right to change the starting time of any game so as to be consistent with the change imposed by the Chicago Cubs©. There will be no refund for a game in which the Chicago Cubs changes the starting time. A reservation for an event is non-cancelable and all fees are non-refundable. In the event of a rain or other delay, the event shall continue as scheduled. In the event of a game is canceled for any reason, AND the canceled game is rescheduled by Major League Baseball© or the Chicago Cub©, the Guest shall be entitled to the rescheduled game at no additional charge. Major League Baseball© and/or the Chicago Cubs© determine the reschedule date.
